PRIVACY POLICY

Last updated: 04 april 2026

Welcome to AURAA (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring transparency in how your data is handled.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Account credentials
Payment-related information (processed via third-party providers)

Usage Data

App interactions
Device information (device type, OS, IP address)
Log data and analytics

2. Health Data Utilization

Our app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics.

This data is collected only with your explicit consent and is used exclusively to deliver core app features, including fitness tracking, progress insights, and cross-device synchronization.

We do not share your health data with any third parties, and we do not use this data for advertising or marketing purposes. All health information is stored securely and access is limited to authorized personnel only. We adhere to industry best practices to ensure data protection.

If you choose to delete your account, all associated personal and health-related data will be permanently deleted from our systems.

3. How We Use Your Information

We use your information to:

Provide and operate the app
Personalize your experience
Track fitness progress and performance
Communicate with you (support, updates)
Improve our services

4. Data Sharing

We do not sell your personal data.

We may share limited data with:

Service providers (hosting, payment processing)
Legal authorities if required by law

All partners are required to comply with strict data protection standards.

5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data against:

Unauthorized access
Loss or misuse
Disclosure

However, no system is 100% secure.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Improve user experience
Analyze app usage

You can control cookies through your device or browser settings.

7. Account Deletion

To request the deletion of your personal information from our database, you can submit a request through our in-app settings or contact form available on our platform.

For such requests, please write "delete my account" in the subject line, and include your first and last name and e-mail address in the body of the message.

We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for administrative purposes.

Please note that we will store communications you may send through the Service, as well as any comments you may post, and they may not be subject to modification or deletion.

You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies from our app and may adjust the settings of your mobile device to prevent the Platform from obtaining location information.

However, please note that the Service may rely on cookies and location information to function properly, and some parts of the Service may not be available if you disable them.

8. Your Rights

Depending on your location, you may have the right to:

Access your data
Correct inaccurate data
Request deletion
Withdraw consent

To exercise your rights, contact us at:
contact@auraacoaching.com

9. Third-Party Services

Our app may integrate third-party services (e.g., payment providers, analytics tools).
These services have their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

contact@auraacoaching.com